Privacy Policy

Hi-Gene Pty Ltd (Hi-Gene) is committed to providing a secure website and shopping experience. This policy outlines how we manage your personal information. This policy should be read in conjunction with Hi-Gene’s Terms and Conditions, of which this policy forms part. 

Personal information is information that identifies you as an individual. Any personal information collected through Hi-Gene will be handled with the strictest confidence, stored securely and never on-sold or shared with any third party (except as required or authorised by law). Hi-Gene endeavours to comply with the Australian Privacy Principles and the Privacy Act 1988 (Commonwealth), (the Privacy Act). 

The information collected through this website remains the sole property of Hi-Gene and will not be sold to or shared with any other organisation or third party. Information such as your name, email and shipping addresses, will be gathered when you place an order and/or create an account. This information will be stored securely.

Hi-Gene stores no credit card information. Our payment system uses industry-standard Secure Sockets Layer (SSL) encryption systems to protect and encrypt your payment card data before it is transmitted through the Internet. Hi-Gene uses a secure external payment gateway to process your payments. Hi-Gene cannot view, access or store your credit card details, however cannot guarantee the strength or effectiveness of these third-party providers.

Our website may contain links to other websites of interest. However we are not responsible for the security practices, privacy policies or content of any external or affiliate sites.

As a member of Hi-Gene you may receive email updates. The contents may relate to Hi-Gene promotions, or industry news. You have the ability to ‘opt out’ from receiving this material at any time.


If you have any queries in regard to this policy please contact us at